Refund & Cancellation
Need help with your order? Find information about refunds and cancellations below.
Important: No Cancellation Policy
Orders cannot be cancelled once confirmed and payment is processed. Production begins immediately after payment verification. Please review all specifications carefully before placing your order.
Refund Request
Refund Eligibility
✅ Eligible for Refund
- Product arrived broken or damaged
- Significant dimensional inaccuracies
- Wrong material used (our error)
- Manufacturing defects
- Poor cut quality (our error)
❌ Not Eligible for Refund
- Change of mind
- Customer file errors
- Normal material variations
- Design flaws in customer files
- Damage after delivery
Detailed Policies
Refund Process Timeline
1
Submit Request
Complete the refund form within 7 days of delivery
2
Review Process
We review your request and documentation within 2-3 business days
3
Decision
You'll receive our decision via email with next steps
4
Resolution
Approved refunds will be credited to original payment method within 7-10 business days
Important Notes
- 7-Day Window: Refund requests must be submitted within 7 days of delivery
- Documentation Required: Clear photos and detailed descriptions are mandatory
- Return May Be Required: Products may need to be returned for inspection
- Final Decision: All refund decisions are final and at our discretion
- Original Payment Method: Refunds will be processed to the original payment method
- Return:We provide 7-days return policy
- Replacement:We not provide any replacement or exchange
Need Help?
📧 Email Support
contact@manufacturenow.in
Response within 2 business days🕒 Business Hours
Monday - Saturday
9:00 AM - 6:00 PM IST📋 Order Issues
Include order number
For faster processing